bd89i's Privacy Policy

When registering an account or using services on bd89i, you voluntarily provide the following information:

• Full name, username, and date of birth (for age verification — only for those aged 21 or above)
• Email address and mobile number
• Password (stored in encrypted form — never in plain text)
• Payment information required for financial transactions (bKash, Nagad, Rocket, Upay, or bank account number)
• Government-issued identity document details provided for identity verification
• The content of your communications with our customer support team

When you use the bd89i website or platform, certain information is automatically collected through technical processes:

• IP address and device type (mobile, desktop, etc.)
• Browser and operating system details
• Session duration, click patterns, and navigation data
• Information collected from cookies and similar tracking technologies
• Login times, log data, and error reports
• Transaction history and records of game-related activity

bd89i uses the information you provide primarily for the following:

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals — via bKash, Nagad, Rocket, Upay, and bank transfer
• Activating welcome bonuses and promotional offers
• Managing the VIP program and issuing cashback
• Storing gaming activity history and account statements
• Providing 24/7 customer support

Your information is used to maintain overall platform security and ensure regulatory compliance:

• Preventing fraud, money laundering, and unauthorized transactions
• Age verification — only those aged 21 or above may use the platform
• Overseeing security measures including SSL encryption
• Meeting responsible gaming obligations
• Resolving disputes and maintaining audit logs

We use information to improve our services and stay in touch with you:

• Analyzing user experience and improving the platform
• Sending relevant promotions, bonus offers, and VIP updates
• Sending important account-related notifications
• Resolving technical issues and managing support team operations
• Providing a personalized gaming experience

The bd89i website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that make our platform more functional and user-friendly.

• Essential Cookies: Required to maintain login sessions, store security tokens, and support the platform's core functionality.
• Functional Cookies: Used to remember language, display preferences, and personalized settings.
• Analytics Cookies: Help analyze user behavior to improve service quality.
• Marketing Cookies: Used to display relevant promotional content.

You can disable cookies through your browser settings, though this may limit some features of the platform.

bd89i does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: To complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
• Game Providers: Gameplay data may be shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe.
• Legal Authorities: In response to lawful requests from competent authorities under applicable laws in Bangladesh.
• Technology Service Providers: Those who assist us with server hosting, security, and analytics services, and who are contractually bound to uphold the same privacy standards.
• Fraud Prevention: Relevant information shared with the appropriate authorities in investigations into money laundering or fraud.

All third parties are contractually bound to comply with bd89i's privacy standards. We ensure your information is used only for specific and legitimate purposes.

The bd89i platform uses industry-leading security technologies to keep your information safe:

• 256-bit SSL encryption used for all data transmission
• Passwords and sensitive information stored encrypted using strong hashing algorithms
• PCI-DSS compliant systems for protecting payment information
• Firewalls and intrusion detection systems to prevent unauthorized access
• Regular security audits and vulnerability assessments
• Real-time monitoring to detect unusual account activity

We retain your information only for as long as it is required for legal or business purposes. General retention guidelines are as follows:

• Active account information: for the duration the account remains active
• Financial transaction records: for a limited period after account closure as required by law
• Customer support communications: for as long as needed to resolve disputes
• Technical log data: automatically deleted after a set period

Once the retention period has passed, your information is securely deleted or anonymized.

As a member of the bd89i platform, you have the following rights regarding your personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of your information if it is inaccurate or outdated.
• Right to Erasure: The right to request deletion of your information under certain circumstances.
• Right to Object: The right to object to the processing of your information for specific purposes.
• Right to Data Portability: The right to receive a copy of your information in a portable format.
• Right to Opt Out of Marketing: The right to unsubscribe from promotional communications at any time.

To exercise these rights, email us at [email protected]. We will respond to your request within the applicable timeframe.

bd89i is strictly committed to protecting minors. This platform is only for those aged 21 or above. Age verification is mandatory at the time of account registration.

• We do not knowingly collect personal information from anyone under the age of 21.
• If it comes to our attention that information belonging to a minor has reached us, it is deleted immediately.
• In cases of suspected age fraud, the account is suspended and a verification process is initiated.
• If a parent or guardian believes their child is using the platform in any way, please notify us immediately.

bd89i reserves the right to update this privacy policy at any time. For significant changes:

• A clear notice will be published on the website.
• Registered members will be notified by email.
• The effective date of the updated policy will be clearly stated.
• Continued use of the platform after changes have been made will be considered acceptance of the new policy.

We recommend that you review this policy regularly to stay informed of the latest updates.

For certain services, your information may be processed outside Bangladesh. In such cases, bd89i ensures that:

• Adequate security measures are maintained for all international data transfers.
• Data protection obligations are included in agreements with third parties.
• Your information is processed according to the standards described in this policy, regardless of where it is processed.